Terms and Conditions

Terms & Conditions

Legal Notice

Dreamland Galaxy may provide notices to guests by posting updates on our website or by other reasonable means of communication. Any notices sent to Dreamland Galaxy should be directed to the contact information provided on our website.

 

Copyright Notice

All content on this website, including text, graphics, logos, images, designs, and other materials, is the property of Dreamland Galaxy unless otherwise stated.

Copyright © 2026 Dreamland Galaxy. All Rights Reserved.

You may view, download, or print material from this website for personal, non-commercial use only. No content may be reproduced, modified, distributed, or republished without prior written permission from Dreamland Galaxy.

 

Trademarks

All trademarks, service marks, logos, trade names, and other intellectual property displayed on this website are the property of their respective owners. Nothing contained on this website grants any license or right to use any trademark or intellectual property without prior written permission.

 

Terms of Use

By accessing or using this website, you agree to comply with these Terms & Conditions.

Dreamland Galaxy reserves the right to update or modify information on this website at any time without prior notice, including pricing, attractions, memberships, operating hours, promotions, and policies.

Dreamland Galaxy reserves the right to refuse service, suspend memberships, terminate accounts, or cancel reservations when necessary, including when guest conduct is unsafe, abusive, fraudulent, disruptive, or violates facility rules or applicable laws.

 

General Policies

  • Every participating guest must have a completed waiver signed by a parent or legal guardian before entering any attractions.
  • Children must be supervised by a responsible adult unless otherwise permitted by Dreamland Galaxy.
  • Guests must follow all posted safety rules and staff instructions at all times.
  • Socks are required for all guests entering the playground. Grip socks are available for purchase.
  • Admission and membership benefits are subject to operating hours, scheduled maintenance, private events, full facility rentals, attraction availability, and capacity limits.
  • Admission may be temporarily limited or suspended when the facility reaches safe operating capacity.
  • Dreamland Galaxy reserves the right to refuse admission or remove any guest whose behavior is unsafe, disruptive, abusive, or violates facility policies without refund.

 

Admissions & Attractions

Admission includes only the attractions included with the purchased admission.

Unless specifically stated otherwise, admission does not include:

  • VR experiences
  • Arcade games
  • Birthday parties
  • Food or beverages
  • Merchandise
  • Grip socks
  • Premium attractions or separately priced experiences

Certain attractions may have age, height, weight, or safety restrictions.

Some attractions may be temporarily unavailable due to maintenance, repairs, staffing, weather, or safety concerns.

 

Memberships

  • Memberships are valid only for the named member(s) and are non-transferable.
  • Memberships automatically renew each month until canceled.
  • Membership fees and renewal payments are non-refundable.
  • Cancellation requests must be submitted at least three (3) days before the next billing date to avoid the next renewal charge.
  • Memberships do not include VR experiences, arcade games, food, beverages, birthday parties, merchandise, grip socks, or other separately priced attractions unless specifically stated.
  • Membership benefits, pricing, operating hours, attractions, and policies are subject to change without prior notice.
  • Memberships are intended for individual family use only and may not be used for commercial purposes, schools, camps, organized groups, or daycare visits unless approved by Dreamland Galaxy.
  • Dreamland Galaxy reserves the right to suspend or terminate memberships without refund for fraud, unauthorized sharing of memberships, chargebacks, abuse, or violations of facility policies.

 

 

 

Payments

  • All prices are listed in U.S. dollars.
  • Applicable sales tax will be added where required by law.
  • Payments are processed securely through our payment providers.
  • Failed or declined recurring membership payments may result in suspension of membership benefits until payment is successfully processed.

 

Refund Policy

  • Admission purchases are non-refundable and non-transferable.
  • Membership payments are non-refundable.
  • Birthday party deposits and event payments are subject to the cancellation policy provided during booking.
  • Guests removed from the facility for violating facility rules are not eligible for refunds.
  • Refunds or account credits may be issued solely at Dreamland Galaxy’s discretion in exceptional circumstances.

 

Personal Property

Guests are responsible for their personal belongings.

Dreamland Galaxy is not responsible for lost, stolen, or damaged personal property.

 

Photography & Media

Dreamland Galaxy may photograph or record activities within the facility for promotional, advertising, marketing, or social media purposes.

Guests who do not wish to appear in promotional materials should notify management during their visit.

 

Limitation of Liability

Participation in playground attractions and activities involves inherent risks.

By entering the facility, guests acknowledge and voluntarily assume these risks.

To the fullest extent permitted by law, Dreamland Galaxy shall not be liable for injuries, losses, damages, or expenses arising from participation in activities or use of the facility, except where liability cannot legally be excluded.

Nothing in these Terms & Conditions limits any rights that cannot legally be waived under applicable law.

 

Disclaimer of Warranties

This website and its content are provided “as is” without warranties of any kind, either express or implied.

Dreamland Galaxy makes no guarantees regarding the accuracy, completeness, reliability, or availability of information on this website and reserves the right to update content at any time without notice.

 

Changes to These Terms

Dreamland Galaxy reserves the right to modify these Terms & Conditions, pricing, memberships, attractions, operating hours, policies, promotions, or services at any time.

Any updates become effective immediately upon being posted on the website.

 

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois.

If any provision of these Terms & Conditions is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

These Terms & Conditions constitute the entire agreement between Dreamland Galaxy and its guests regarding the use of this website and the facility.

One recommendation: before publishing, have a licensed Illinois attorney review the final Terms & Conditions. I can help make them clear and comprehensive, but only a lawyer can confirm they fully protect your business under Illinois law.

 

Birthday Parties & Events

Birthday party reservations are subject to Dreamland Galaxy’s Party Reservation Policy.

Party deposits and payments are subject to the cancellation policy provided during booking.

Dreamland Galaxy reserves the right to modify party room assignments when necessary while providing a comparable experience.

Outside food and beverages are not permitted except approved birthday desserts in accordance with Dreamland Galaxy’s Party Policy.

 

Privacy

Dreamland Galaxy respects your privacy.

We collect only the information necessary to process admissions, memberships, birthday party reservations, purchases, waivers, and customer inquiries.

Personal information may be shared with trusted third-party providers that assist with payment processing, reservations, website functionality, or other business operations. Dreamland Galaxy does not sell your personal information.

Please refer to our separate Privacy Policy for complete details regarding the collection and use of personal information.